Shipping policy

Shipping Policy for UK Mainland Customers:

Thank you for choosing to shop with us! We're committed to ensuring your orders are delivered promptly and efficiently. Please review our shipping policy below:

  1. Shipping Rates:

    • For orders totaling under £50, a flat shipping fee of £3.50 will be applied.
    • Orders amounting to £50 or more are eligible for free standard shipping within the UK mainland.

  2. Delivery Time:

    • Once your order is processed, please allow 2-5 business days for delivery. Made to order items will take 2-3 weeks to be made before being sent.
    • We endeavor to dispatch orders as swiftly as possible, typically within 1-2 business days of receiving them.

  3. Shipping Method:

    • All orders are shipped via standard delivery services.
    • Expedited shipping options are not available at this time.

  4. Order Tracking:

    • Upon dispatch, you will receive a confirmation email containing your tracking information.
    • Please use this tracking information to monitor the status of your delivery.

  5. Shipping Restrictions:

    • Our shipping services are currently limited to addresses within the UK mainland.
    • We regret that we are unable to deliver to PO boxes or APO/FPO addresses.

  6. Additional Charges:

    • There are no hidden or additional charges associated with our shipping rates, except as explicitly stated.

  7. Order Confirmation:

    • Once your order has been successfully placed, you will receive an order confirmation email.
    • Please review this confirmation carefully and contact us immediately if any discrepancies are noted.

  8. Holiday Shipping:

    • During peak seasons or public holidays, delivery times may be slightly extended. We appreciate your patience during these periods.

  9. Contact Information:

    • Should you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team.
    • You can reach us via email at sales@perfectlyboo.co.uk or by phone at 077336 84158.

  10. Policy Updates:

    • We reserve the right to update or modify our shipping policy at any time. Any changes will be communicated to customers via our website or through direct communication channels.

By placing an order with us, you acknowledge that you have read, understood, and agreed to our shipping policy.

Thank you for shopping with us! We appreciate your business.

Perfectly Boo, Unit 6, Exeter Business Centre, 39 Marsh Green Road, Exeter, EX2 8PN